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CANCELLATION POLICY 2016-11-12T07:22:50+00:00

Centre Point Hanoi Hotel

CANCELLATION POLICY

For Rooms:

Cancellation/Amendment Policy: This policy defines how to handle cancellations:

 

– If cancellation/amendment is made 120 hours ( 5 days) prior to your arrival date, no fee will be charged.

– If cancellation/amendment is made within 120 hours ( 5 days), including reservations made within 120 hours of your arrival, 1st night’s room rate and tax will be charged

– In case of no-show, 100% room rate and tax will be charged.

– Early Bird/Long Stay/Last Min/Package Rates are Non – changeable & Non – refundable

* The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at manager@centrepointhanoihotel.com when you receive the refunded amount.

For Tour Services and others

All tour services and other if cancel within 120hours will be charged 100% of total. ( Tất cả các dịch vụ tour và các dịch vụ khác nếu hủy trong vòng 120 tiếng sẽ bị charge 100%)

Please noted: all booking when you book with us will be applied on this cancelation policy

( Chú ý: Tất cả các dịch vụ được đặt sẽ được áp dụng theo chính sách hoàn hủy trên đây)